Nochex Knowledgebase
Looking for information about your recent payment, your Nochex account, or integrating Nochex with your website.
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About Nochex (4)
Key information for anyone looking to set up a Nochex account -
Account Types (3)
Nochex offer several different accounts to suit your business needs. -
Adding Nochex to my Safe Senders List (5)
Sometimes our emails can inadvertently end up in your spam folder . These easy-to-follow step by step guides explain how to add our domain to your safe senders list so there is no risk of important Nochex emails going unnoticed. -
APC (3)
Automatic Payment Confirmation allows you to integrate your Nochex payments with your website's back-end operations, so you get immediate confirmation and authentication of the Nochex payments you receive. -
Callback (3)
Callback allows you to integrate your Nochex payments with your website's back-end operations, so you get immediate confirmation and authentication of the Nochex payments you receive. -
Cancelling a payment (1)
Nochex transactions are completed instantly and cannot be cancelled. -
Card Details (9)
With a Nochex account you are required to register your card and bank details when you set up your account. -
Changing my email address (1)
It is important to keep NOCHEX up to date with any email address changes so that we are always able to contact you when necessary. -
Chargebacks (2)
A chargeback can arise when a cardholder (your customer) disputes a payment made on their credit or debit card and initiates a refund from their card issuer. -
Charges (2)
Nochex has a simple easy to understand pricing system. -
Complaints (1)
We are committed to providing high-quality services to all our consumers. If something goes wrong or you are dissatisfied with our service, we want to know about it so we can put it right.
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Integration (17)
Latest Queries on integrating Nochex with your website -
Login (4)
Login to our control panel to perform account changes. -
Logos and banners (1)
Build trust in your website using the Nochex branding and logos for our accepted payment methods. -
Nochex Control Panel (12)
Control Panel, Transactions and other related topics
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Orders and Confirmation of Payments (1)
Key information to ensure payments received for your goods and services match your invoice and ordered amounts
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Partners (7)
Partner Systems Related Topics -
PCI DSS (11)
PCI DSS requires that you take steps to protect customer card data - like updating default settings, applying security patches, controlling access with unique logins, regular testing of your systems, and maintaining a clear security policy. Even if Nochex handles transactions, your business is still responsible for keeping its own systems secure.
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Recurring Payments (5)
Information relating to recurring payments, and how to integrate with your website -
Refunds (4)
Information about Refunds. -
Requesting Money (3)
Information relating to Requesting Money -
Shoppers (1)
You bought something using Nochex to make the payment and now you have a question.
Use our knowledgebase to find the information you need.
If you still can't find the right answer, send us a ticket and we will do our best to help you.
Open a ticket here https://support.nochex.com/open.php?topicId=10 -
Shopping Carts (37)
Shopping Carts that are compatible with Nochex. -
Verified by Visa and Mastercard 3D Secure Scheme (9)
Verified by Visa and Mastercard 3D Secure Scheme -
Withdrawing Money (8)
Information related to Withdrawing Money