Nochex Support

Whatever your question, we're here to help!

Click on the category to browse FAQs.

Account Types (2)

Nochex offer several different accounts to suit your business needs.

Adding Nochex to my Safe Senders List (5)

Sometimes our emails can inadvertently end up in your spam folder . These easy-to-follow step by step guides explain how to add our domain to your safe senders list so there is no risk of important Nochex emails going unnoticed.

APC (3)

Automatic Payment Confirmation allows you to integrate your Nochex payments with your website's back-end operations, so you get immediate confirmation and authentication of the Nochex payments you receive.

Callback (2)

Callback allows you to integrate your Nochex payments with your website's back-end operations, so you get immediate confirmation and authentication of the Nochex payments you receive.

Cancelling a payment (1)

Nochex transactions are completed instantly and cannot be cancelled.

Changing my email address (1)

It is important to keep NOCHEX up to date with any email address changes so that we are always able to contact you when necessary.

Chargebacks (2)

A chargeback can arise when a cardholder (your customer) disputes a payment made on their credit or debit card and initiates a refund from their card issuer.

Desktop (1)

Desktop Related Topics

Downloads (7)

All relevant documentation and modules to help integrate Nochex into your website.

Logos and banners (2)

Build trust in your website using the Nochex branding and logos for our accepted payment methods.

Mobile (1)

Mobile Related Topics

Recurring Payments (4)

Information relating to recurring payments, and how to integrate with your website

Shopper Support (1)

If you've used Nochex to pay for goods or service, here's where you'll find information to help with any questions.

Shopping Carts (49)

Shopping Carts that areĀ compatible with Nochex.

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