Underpaid Order Amounts

Ordered goods and services through invoices, payment links, websites and other means produce an amount for customers to pay. The amount for the order should be paid as stated allowing businesses to maintain a quality service, and provide valued goods at a reasonable price. 

If an amount paid by the customer is less than the order total without agreement from the business owner, this can lead to reduced service quality, incomplete work or delay, increased prices and fees.

For Nochex Merchants we recommend implementing one of our authentication methods to combat underpayments; APC or CALLBACK which you can utilize to check an amount a customer has paid matches the ordered amount to ensure you do not send out goods or supply services unless the transaction has been marked as AUTHORISED. If you would like any assistance in getting this sorted please get in touch.