Why has my APC started to fail?


Your order may have suddenly stopped updating orders correctly, emails have stopped being received to inform you of an order.
This could be due to a recent change, or some other underlying issue has been made to your website / APC page.

Solution

Check to see if there has been any recent changes to your Website / Server / APC page, and your error logs to see if there is any errors relating to the Nochex Module or your APC page.
Most shopping carts have a feature to allow debugging / record errors to help you establish the problem.

If you are not able to resolve your APC issue, please raise a Support Ticket detailing your APC problem, copy of any error messages / logs, and a print screen (If Applicable).



Last Updated 4 years ago